Vision, Mission, and Values
To be a constantly evolving, customer-centric public service agency with the capacity to endure for life.
Protect and preserve what is most valuable to our community.
Community is why we are here. We pledge to be good neighbors and elevate the quality of life in our community with our services. We seek opportunities to connect with the people we serve, and to promote their well-being and safety.
Together we are stronger. We align ourselves to create a culture of mutual trust, respect, and camaraderie. We work with each other towards common goals and purpose, and build partnerships with our neighbors to provide whole community solutions.
The integrity of our agency and the people within are what make us great. Anticipating the needs of those we service is the basis of all our actions. We achieve this through honesty, maturity, compassionate service, and responsible ownership of our actions.
We are a resilient organization that plans for the service needs of our community now and long into the future. We value having a proactive outlook that is resourceful and maintains effective and reliable service. We accomplish this with quality employment and equipment practices, sound infrastructure, and fiscal responsibility.
We are committed to providing the best service possible and exceeding expectations. We strive to continuously enhance our abilities through training, education, experience, and leadership development. Each one of us exemplifies professionalism in our daily practices and through prideful mastery of our skills.